CX Operations & Tooling Lead — Remote, Flexible Hours

Jobgether, on behalf of a partner company, seeks a CX Operations Manager, Tooling based in France. You will own and improve CX platforms like Zendesk and Vitally, manage integrations, automations, and data flows to reduce manual work and boost efficiency.

This remote-first, asynchronous role requires strong ownership, collaboration across teams, and a track record of implementing scalable tooling and AI-enabled workflows to enhance customer experience.