Customer Support Ops Lead - Real Estate SaaS

Madfish is seeking a Customer Support Manager to build a scalable customer support system that enhances customer satisfaction and retention. The role involves full ownership of support operations, process optimization, and collaboration with product and engineering teams. Candidates should have over 2 years of experience in customer support in a Saa

S environment, excellent communication skills in English, and familiarity with helpdesk tools like Zendesk or Intercom. Join us in this growth phase to make a lasting impact.

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