Customer Support Associate

Job Description Summary

Do you have excellent written and verbal communication skills and are looking to develop your career in a growing biotech company? If you have excellent organizational and multitasking skills, then this role may be for you!

The Customer Service Associate will work as part of the team that is responsible to provide exceptional service to our customers who place orders and inquiries through multiple channels and technical platforms. Provide answers, resolution, and escalation of customer requests within the department, or triage to other STEMCELL departments. Other tasks will be performed as needed.

Please note that this is a fixed term 12-month contract. Positions available: 3

Vous possédez d'excellentes compétences en communication écrite et orale et souhaitez faire progresser votre carrière au sein d'une entreprise de biotechnologie en pleine croissance ? Si vous êtes doté(e) d'un excellent sens de l'organisation et capable de gérer plusieurs tâches simultanément, ce poste est peut-être fait pour vous !

Le·la chargé·e de support client travaillera au sein de l'équipe chargée d'offrir un service exceptionnel à nos clients