Customer Sales Activation Lead H/F

À propos de Carrier

Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans les solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore.

Role

Customer Sales Activation Lead H/F (Permanent – Montluel). Le rôle vise à restaurer la confiance des clients et à renforcer la performance commerciale auprès des marchés désignés en structurant et en accélérant les activités commerciales par une meilleure communication, une organisation territoriale claire et des processus opérationnels optimisés.

Key Responsibilities

• Business Structuring & Territory Management: Define and implement an optimized business model, including clear territory allocation and ownership to maximize market coverage and efficiency.
• Customer Communication Enhancement: Improve and streamline communication channels with customers to ensure clarity, responsiveness, and a consistent customer experience across all touchpoints.
• Quotation Process Optimization: Reduce quotation turnaround time by simplifying workflows, improving coordination between teams, and enhancing process efficiency.
• Installed Base Development: Increase penetration of the installed base by identifying growth opportunities, promoting service offerings, and strengthening customer relationships.
• Spare Parts Standardization: Standardize spare parts selection processes to ensure consistency, reliability, and cost-effectiveness in customer proposals.
• Performance Improvement (MFA & Order Intake): Drive continuous improvement in MFA scores and overall order intake while ensuring backlog stability and sustainable business growth.

Profile

• Proven commercial experience in an Aftermarket and/or B2B environment, ideally within a multi-country or international context.
• Customer-Centric Mindset – strong focus on customer satisfaction, with the ability to understand needs, build trust, and deliver tailored solutions.
• Stakeholder Management – demonstrated ability to collaborate and influence cross‑functional and multi‑country stakeholders in a complex organizational environment.
• Analytical & Performance‑Oriented – ability to monitor KPIs, identify performance gaps, and implement actionable improvement plans.
• Excellence – strong organizational and process improvement skills, with a focus on efficiency and standardization.
• Communication Skills – excellent communication and interpersonal skills, with the ability to convey complex information clearly and effectively.

Salary and Benefits

• Rémunération annuelle comprise entre €43,000.00 – €86,000.00 par an, influencée par les compétences, la formation, l’expérience et d’autres qualifications spécifiques.
• Primes à court terme possibles, sous réserve de conditions définies.
• Package de rémunération globale compétitive pouvant inclure d’autres avantages et programmes de bien‑être, visant à soutenir la santé, la sécurité et le succès des collaborateurs.

Equal Opportunity / Non‑discrimination

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Application Deadline

Les candidatures seront acceptées pendant au moins 14 jours à compter de la date de publication : 16 June 2026.