CRM & Data Analysis Assistant

Key Responsibilities

• Assist in collecting, analyzing, and organizing client KPIs and CRM reports.
• Provide boutique teams with regular data insights to drive clienteling actions.
• Support the monitoring of client outreach and performance across markets.
• Perform structured and high‑impact analyses across departments to support business needs.
• Support database management procedures: access rules, reassignment, merger, flagging.
• Implement and monitor one‑to‑one clienteling campaigns and newsletters.
• Client communications campaign support.
• Assist in tracking ROI and preparing post‑event recaps.
• Assist in invoicing and supplier payments.
• Act as a key point of contact for boutiques on client‑related topics.
• Help collect qualitative feedback and share best practices.
• Coordinate inter‑boutique deliveries across Europe and support overall office organization.

Profile

• Strong organizational and analytical skills.
• Excellent communication and collaborative attitude.
• Fluency in English (other European languages are a plus).
• Proficiency in Excel and PowerPoint is a must.
• Flexible, proactive, and eager to learn in a fast‑paced environment.
• Genuine interest in the luxury retail and client experience.

What We Offer

• First‑hand experience in the heart of client strategy for a luxury Maison.
• Exposure to international markets and direct collaboration with boutiques.
• A dynamic, cross‑functional environment to grow analytical and project skills.