Corporate Accounts Sales Operations Specialist France

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Corporate Accounts Sales Operations Specialist France

In this role you will work within a dynamic team of Sales Operations Specialists in Paris and duties will include:

• Contact with assigned existing customer portfolio (Major Enterprise Accounts) on a daily basis.
• Maintain exceptional customer satisfaction relationship with existing customers.
• Manage quote creation, order processing, and day-to-day customer and partner requests.
• Provide licensing support as needed in conjunction with supporting teams.
• Work collaboratively with internal stakeholders such as Account Managers / Finance / BackOffice / Procurement…
• Drive resolution of escalations by working with customers, account teams and internal support teams.
• Develop strong knowledge of leading industry trends through ongoing training and partnership with software publishers.

What we need to see from you

• Expert in: Support the sales team and help them to gain, keep and grow our customers; Maintain and promote good client relations; Monitor and Analyze sales targets and records.
• Expert in: Focus on delivery; efficiently manages time, priorities and daily workload. Organizing work; Multitasking and time management; Handle large volumes of work and meet tight deadlines.
• Expert in: Relationship building; Verbal and written communication; Problem solving; Work independently and show initiative; maintain a positive attitude; adapt to and embrace change in a rapidly changing environment.
• Expert in: Operational policies, processes and procedures; researching information; planning, scheduling.
• 5+ years professional sales operations, sales support, or customer service experience preferred.
• Proficient in English language skills.
• Highly motivated and results oriented; entrepreneurial spirit.
• Detail oriented with ability to break down projects into smaller tasks.
• High understanding of technology solutions

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision‑making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.