Core Insurance Platform Production Manager
*Job Description**
In the past few years, EA has launched a transformation program aiming to standardize insurance processes and implement a Core Insurance Platform to support them, which will progressively be used by all EA entities.
This platform is now live, and the production activities are becoming more and more critical in EA’s IT landscape.
The- Core Insurance Platform Production Manager**
oversees all IT production activities around the Core Insurance Platform. His/her role is critical to ensuring the smooth operation of applications and systems, optimizing development and deployment processes, providing the right level of communication to all stakeholders.
He/she will work in close contact with the rest of the IT insurance team, mainly IT POs managing the product roadmap of the different domains composing the insurance platform.
Here are the key responsibilities and required skills for this position:- 1/ Production Coordination** Establish and maintain IT production processes (such as Incident Management, Change Management, Problem Management) in alignment with EA’s guidelines. Ensure availability and performance of applications. Design and implement the right governance, aligned with the global governance already in place Manage and coordinate all external Partners in charge of maintaining the components of the Core Insurance Platform: Insurance platform: Duck Creek System integrator and Software editor (main partners) Document generator: Quadient System integrator and Software editor Middleware (Azure APIM and ADF) maintenance team Duck Creek Software editor Quadient Software editor Identify opportunities for process optimization. Propose solutions to enhance production efficiency and reliability. *2/ Release Management**
:
Implement a robust Release Management process embedding all dependencies between systems and between initiatives (business as