Commissioning & After Sales Technician

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Location: département 71 Saône-et-Loire

Employment Status: Salary Full-Time

Function: Customer Experience

Req ID: 27474

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Job Responsibilities

General mission : Go to customers' homes to ensure after-sales service according to the defined schedule. To give feedback on your mission for customer follow-up.

He/she works with his personal safety equipment. He/she collaborates with the other departments of the company.

Technique

Ensure the start-up and troubleshooting of equipment for customers

Produce field service reports and archive them in Visual Planning

Customer Service

Provide support to customers on the use and operation of automatic machines, using a combination of a set of troubleshooting techniques.