commercial(e) s&m

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Job Description Summary

JOB PURPOSE

On the basis of the activities assigned by his/her superiors, the S&M sales representative is responsible for the commercial development and sales of his/her sector (maintenance contracts, work carried out, maintenance services, spare parts).

He/she leads, monitors and develops the customer portfolio in his/her sector, based on the sales policy defined by management.

Job Description

SIGNIFICANT ACTIVITIES Business development - Develop customer loyalty and sales in the area (customer visits, promotion of offers, portfolio management, etc.) - Analyze the market and monitor the competition in order to identify new new opportunities (markets, customers, technologies, etc.) - Identify customer needs and propose an appropriate solution, while ensuring that the risks inherent in the service requested are properly managed - Follow-up with customers, and negotiate offers both technically and financially in compliance with the company's procedures and conditions - Manage your sector and work cross-functionally with all stakeholders - Develop knowledge of the network of service providers, subcontractors and suppliers in your sector - Advise sales teams on new equipment sales or used Production of commercial offers - Negotiate commercial and technical offers, in collaboration with internal stakeholders (quotations, costings, bids, etc.) - Respond to calls for tender in your sector - Draw up quotations, costings, contract proposals, etc. contract renewals - Enter opportunities and actions (sales proposals, visit reports, etc.) into business tools Sales follow-up - Search for financing solutions - Transmit sales data to stakeholders to ensure the smooth running of the deal and the work - Lead the project kick-off meeting and validate the meeting minutes - Contribute to the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders RESPONSIBILITIES AND SCOPE FOR ACTION - Ensure sales development in your sector - Ensure the follow-up and achievement of sales objectives in the sector - Ensure the quality of data entered into business tools - Contribute to the management of commercial disputes and collections in the sector - Know and apply internal and external compliance procedures and rules PROFESSIONAL KNOWLEDGE DIPLOMA(S) AND/OR EXPERIENCE(S) Bac +2 to Bac +3 level in a commercial field and/or 3 years preferred significant experience SPECIFIC KNOWLEDGE(S) Technical skill(s) - General commercial knowledge (sales, negotiation, customer relations, etc.) - General knowledge of products (ranges, functionalities, etc.) - General knowledge of IT tools and information systems - Advanced elementary level in English (A2) Behavioral skill(s) - Good interpersonal skills - Active listening - Thoroughness - Analytical skills - Synthesis skills - Responsiveness