Cloud Engineer

Job Description

AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship, and practice management solutions that advisors use in helping clients achieve wealth, independence, and purpose.

We can only consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Charlotte, NC office.

Responsibilities

• Operate and support core Azure services (compute, storage, networking integrations, identity, logging/monitoring) to meet uptime and SLA expectations; perform root cause analysis and implement prevention/remediation.

• Troubleshoot production cloud issues, restore service, and drive operational improvements;maintainclear runbooks and problem/resolution documentation.

• Manage and improve cloud tagging, logging, alerting, and operational standards.

• Administer and evolve Azure Kubernetes Service (AKS) as a core platform: cluster lifecycle management, upgrades, configuration standards, capacity/scaling, and operational readiness.

• Partner with Applicationand DataEngineering teamsto enable secure deployment patterns on AKS for both application and AI/agent workloads.

• Build andmaintainInfrastructure-as-Code using Terraform and Bicep whereappropriate; contribute to reusable modules and standardized patterns.

• Create script-level automation for cloud operations and deployments using PowerShell and/or Python.

• Troubleshoot CI/CD pipeline failures and improve release workflow reliability across Azure DevOps and GitHub Actions.

• Operate and enhance monitoring/alerting/logging standardsand dashboardsusing Azure Monitor and Log Analytics; contribute to adoption ofOpenTelemetrypractices and integration with visualization tooling (e.g., Grafana).

• Provide operational support for Microsoft Entra ID (Azure AD) and related access controls (MFA, conditional access as applicable), collaborating with Security/Network teams on patterns and guardrails.

• Support compliance readiness (e.g., SOC-aligned controls) through standards, evidence-friendly configuration, and disciplined change practices.

• Provide secondary operational support and troubleshooting for the data platform, including Snowflake, Microsoft SQL Server, and PostgreSQL, partnering with Data Engineering/DBA teams as needed.

• Owncloud cost optimization activities: tagging standards, cost allocation visibility, budget alerts, cost anomaly investigation, and continuous cost/performance tuning.

• Support Azure-hosted AI workloads and Microsoft Foundry services (including AKS-hosted bots/agents) with a focus on secure access controls,secretsmanagement, observability, and guardrails.

• Contribute to AI-assisted engineering workflows

Knowledge, Skills & Abilities

• Strong hands-on Azure experience across foundational services (compute, storage, networking constructs, App Service/managed services where applicable).
• AKS / Kubernetes operational experience, including cluster administration concepts (upgrades, scaling, reliability).
• Infrastructure as Code: Terraform experience (modules/patterns); familiarity with Bicep is a plus.
• Scripting/automation with PowerShell and/or Python.
• Monitoring and troubleshooting with Azure Monitor and Log Analytics; familiaritywithOpenTelemetryconcepts preferred.
• Demonstrated ability to write clear documentation/runbooks and communicate effectively across teams.
• Bachelor’s degree in IT or a related technical field (or equivalent experience).
• Azure certifications valued: Azure Administrator Associate; Azure Solutions Architect preferred.

Education & Experience

• 4+ years supporting cloud platforms and production operations (Azure-centric).
• Experience supporting CI/CD systems (Azure DevOps; GitHub Actions familiarity welcome).
• Experience partnering with Security/Network teams on secure patterns and operational guardrails.
• Experience operating AI/agent services on Kubernetes and contributing to safe prompt/agent guardrails and observability approaches.
• Experience with Grafana dashboards and alerting integration.
• Familiarity with Snowflake, SQL Server, and/or PostgreSQL operational support is a plus.

Compensation

Compensation: The Base Salary range for this position is between $140,000-$160,000.

This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

Benefits

• Flex Time or Paid Time Off and Sick Time Off
• 401K – 6% Employer Match
• Medical, Dental, Vision – HDHP or PPO
• HSA – Employer contribution (HDHP only)
• Volunteer Time Off
• Career Development / Recognition
• Fitness Reimbursement
• Hybrid Work Schedule

Equal Opportunity Employer

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.