Client Relationship Manager (technical support) H/F

Client Relationship Manager (technical support) H/F

We are searching for a French‑and‑English‑speaking Client Relationship Technical Support Specialist.

Responsibilities

• Technical Support
• Technical Client understanding
• Local industry standards
• Internal Functional support
• Operational client relationships
• Technical Client Servicing

Qualifications

• Degree in Finance or a related area
• First experience in a financial sector operational environment - and/or managing client relationships
• Experience relating to the negotiation / implementation of Service Level and Legal Agreements
• Sound IT skills, including Word, PowerPoint and Excel and Client Relationship Management systems
• Strong numeracy and written skills

Required Abilities

• Understand the financial markets and investment products
• Bring periodic flexibility required regarding working hours and ability to accommodate some travel
• Motivate yourself and work autonomously, good time management and organisational skills
• Work independently and within a team environment to build and maintain strong working relationships through coaching and mentoring
• Fluent in French and English (verbal and written)