Chief Engineer, Operations, DCEO

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain – and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers, in an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS is looking for a detail‑oriented individual to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services, ensuring that the data center’s MEP operates at 100% availability while maintaining first‑class customer service to the teams and groups within the data centers.

As the Data Center Engineering Operation (DCEO) Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance, daily corrective work, and emergency response to emergent issues. You are the expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third‑party vendors. As the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission‑critical servers must maintain better than 99.999% uptime.

As the DCEO Chief Engineer you will manage small‑to‑medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance, both locally and globally. You will create and deliver key milestones, obtain and track quotes for all necessary costs, and document project results for future implementation at other facilities. The goal is to drive innovation and resiliency while reducing operational costs.

One of the best parts of this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands‑on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment‑specific training exercises is also expected.

Key job responsibilities

• Oversee the day‑to‑day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities‑related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data sever‑level events within internal SLA.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Utilize internal CMMS to manage building workflows.
• Communicate complex technical information to a non‑technical audience.

Basic Qualifications

• Industrial or Data Center fields related Engineering.
• 10+ years of relevant work experience in a data center or other critical environment.
• Engineering Degree in Electrical or Mechanical.

Preferred Qualifications

• Strong verbal and written communication skills.
• Solid leadership and organizational skills.
• Data Center or other Critical facility experience with minimum 8 year of experience.

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu’une main d’œuvre diversifiée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d’inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. For information about accommodations during the hiring process, please visit for more info.