Care Ops: AI, Tooling & Efficiency Leader

Alan is hiring for a Care Ops role that supports the global Care Community (France, Belgium, Spain, Canada). The candidate will drive efficiency, optimize tooling, and promote AI-driven processes while collaborating with Product and external providers.

We seek someone with strong data analytics, the ability to implement quick, iterative improvements, and fluency in English and French to support a scalable, high-quality user experience in a fast-paced environment.