Canada Sales Manager

Main purpose of the Role

The Sales manager is responsible for the efficient execution of all sales activity in the area, based on targets outlined by the VP Marketing and Sales and which were derived from the outline of the trade managers in the business division. He/she is responsible for providing high quality service to the Company’s customers in his field of responsibility.

Main responsibilities

• Meeting national sales targets as set by BU’s and Canada VP Sales.
• Examining the scope of customer’s shipments and reporting on performance and fluctuations.
• Cultivating connections in the market region and providing high quality service to the company’s customers in his field of responsibility.
• Reaching revenue targets with customers under reporting team’s responsibility.
• Identifying time risks (customers with financial risk/ main customer whose activity is about to decrease and what the plan is to close the gap with others).
• Reducing exposure and impact of large/central customers on specific lines.
• Developing new markets and locating potential new customers and opportunities.
• Supporting negotiations and signing annual agreements with significant customers and supporting complex agreements.
• Management of the Sales Team’s customer portfolios.
• Monitoring team members’ performance based on KPIs that were set by the VP Sales and weekly meetings with the teams on a departmental and team level.
• Follow-up of the team’s professional knowledge level and support and training as needed.
• Support for the team during meetings and providing feedback to the salespeople after the meetings.
• Regular management of the sales processes with customers and tenders.
• Analysis of area business activity, identifying trends, creating business plan and quarterly/ annual forecast, control over the execution and meeting the targets of the customer portfolio managers.
• Maintaining a direct relationship with internal interfaces inside and outside of the Agency with the operations, finance, insurance systems and the business divisions, etc.
• Assistance with the financial and collection system in complex cases.
• Membership in the credit committees and preparing a profile of the customer and his activity.
• Finding and customizing operational/ logistical solutions based on customer needs.

Requirements

• Previous experience in the field of shipping and sales of at least 5 years – a must
• Previous experience of at least 5 years managing a sales team – a must
• Proven experience in managing complex negotiations, closing contracts, managing prolonged sales processes, managing supplier- customer relationships – a must
• Understanding of and expertise in the world of logistics and transport systems – an advantage
• Experience in defining and assimilating work processes, methodologies, control and measurement – a must
• Experience in developing markets and recruiting new customers – a must
• High level of English – a must
• Mastery of Excel and Outlook software – a must

Global Sales teams work to fit creative and efficient solutions for ZIM’s customers, varying from huge companies to small businesses, shipping everything from large vehicles to fresh fruit, based on a deep understanding of their unique needs.

Sales work alongside Customer Service and Business Development to create a holistic customer experience.