Business Process Owner (BPO) – Ordering process for systems. (Location: Flexible Worldwide) ABB[...]

Business Process Owner (BPO) – Ordering process for systems (Location: Flexible Worldwide) ABB Robotics

Join to apply for the Business Process Owner (BPO) – Ordering process for systems role at ABB .

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We’re entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next‑generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world‑class experts in a fast‑moving, innovation‑driven environment.

This Position Reports To: Commercial & Pricing Processes and Tools Manager

Your Main Responsibilities Will Be:

• Core BPO Ownership – Define and maintain the global system order creation process, establish governance and roles, coordinate global rollout and adoption, maintain documentation and training, and drive continuous improvement using KPIs, user feedback, and operational insights.
• Order Process and Framework Design – Design a clear, consistent workflow for system order creation, ensuring that order structures in S/4HANA mirror quotation outputs and align with project management structures. Define how BOMs, WBS elements, project tasks, and cost objects are translated into the operational order setup that supports planning, execution, and financial control.
• Digital Tools & S/4HANA Enablement – Support the design and enhancement of the order‑creation environment in S/4HANA and connected front‑end tools, ensuring system behavior aligns with the global process. Work closely with IT/IS to validate functionality, ensure detailed data consistency, and optimize integration between CPQ, order creation, and project systems.
• Cross‑Functional Collaboration – Collaborate closely with Sales, Project Managers, Engineering, Operations, Supply Chain, Finance, and Legal to ensure that order structures support robust project execution. Coordinate alignment between commercial commitments, operational plans, and financial tracking needs across all regions and business lines.
• Order Governance and Quality – Define standards for order accuracy, completeness, and structure – ensuring every system order is commercially sound, aligned with contract terms, technically validated, and ready for smooth operational execution. Define approval flows, quality gates, and data requirements that ensure project readiness from the moment an order is created.

Your Background:

• Demonstrated experience in engineered‑to‑order, automation systems, project execution, or similar complex delivery environments.
• In‑depth understanding of how quotations, orders, BOM structures, and WBS/project structures must align for efficient project execution.
• Working knowledge of S/4HANA or SAP ECC order management, project systems (PS), or related ERP modules.
• Experience collaborating with project managers, engineering teams, supply chain, and other domain experts, with effective stakeholder‑management abilities and influence across regions and cross‑functional teams.
• Proficient process‑design and governance skills with experience in documentation, training, and global roll‑out. Structured, analytical, and comfortable defining processes in complex engineered‑solution environments.
• Fluent in English; proficiency in additional languages.

This recruitment process is led by Ceren Özen, Talent Acquisition Partner, Switzerland.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

JR

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Automation Machinery Manufacturing

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