Booking Advisor, F/M/NB Trilingual SP-FR-EN, Fixed-Term Contract

Embark on a unique professional adventure

Join a young and dynamic team and be part of a magical journey!

Your environment

The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent speaking Spanish.

Your Role

As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities include:

• Identifying the needs of visitors and travel agents.
• Advising and informing them in Spanish, French and/or English.
• Providing personalized sales solutions.

Your daily tasks

• Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
• Available positions: Fixed‑term contract (from August 2026 to end of March 2027).
• Next integration date: 3 August 2026.
• Work schedule:
  • Alternating between 31‑hour weeks (3 days off) and 39‑hour weeks (2 days off).
  • Working hours: 9 am to 7:45 pm Monday to Friday, 9 am to 6:00 pm on Saturday. No work on Sunday.
• Compensation: Fixed plus variable remuneration.

Advantages of Working at Disneyland Paris

• Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d’Europe train station, a vibrant area 40 minutes east of Paris.
• Supportive environment: Newcomers are sponsored and guided by local management during the integration programme.
• Comprehensive training: An 11 to 13‑week training course combining theory and practice is held in Val d’Europe prior to the start of the position. Full availability during training is required.
• Multicultural environment: Improve your language skills in a diverse workplace.
• Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
• Employee benefits: Recognition programmes, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.

Is this position for you?

• Are you interested in Customer Relations across different media (phone, email, social networks)?
• Are you a good listener and able to provide friendly solutions?
• Are you motivated by sales goals?
• Are you comfortable using multiple software programs and business tools simultaneously?
• Must have at least 2 years of experience in customer service, whether in a call center, travel agency, or hotel reception.

Required language levels

• Spanish: C1 or higher (mandatory)
• French: C1 or higher (mandatory)
• English: C1 or higher (mandatory)

Additional information

Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and/or remotely, according to the teleworking agreement currently in force in the company.

The use of a device equipped with a keyboard is strongly recommended to facilitate exchanges.

Please include your most recent resume.

Position is short term.

Application deadline: 21 June 2026.