Billing Solutions Architect

What you’ll do

You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You’ll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go‑lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization’s expertise through training and knowledge sharing. Your primary focus will be on expanding and strengthening Stripe’s presence in the EMEA region.

Responsibilities

• Serve as the subject matter expert on our billing and revenue recognition solutions.
• Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
• Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy.
• Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
• Create and share best practices, reusable assets, and training materials to enhance go‑to‑market efficiency.
• Help resolve complex technical issues for key customers, working with customer success and engineering teams.
• Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
• Participate in marketing events, including executive briefings, conferences, and trade shows.
• Develop and maintain a deep understanding of the EMEA region’s market dynamics, regulatory environment, and business practices related to payments and billing solutions.

Minimum Requirements

• 10+ years of experience in technical sales or pre‑sales roles, focusing on solution architecture and best practices.
• 5+ years of current experience in the payments, fintech, or closely related industry.
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order‑to‑cash processes and billing systems.
• Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and local tax laws.
• Extensive experience with subscription, billing, and payment solutions.
• Solid understanding of financial infrastructure industry trends and emerging technologies.
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences.
• Executive presence and strong relationship‑building skills.
• Passion for customer success and dedication to championing the customer voice.
• Willingness to travel up to 50% of the time.

Hybrid work expectations

This role is available in an office or a remote location (35+ miles or 56+ km from a Stripe office). Office‑assigned employees are expected to spend at least 50% of their time in their local office or with users. Remote employees are expected to work from home regularly. Stripe does not cover relocation costs.

Pay and benefits

Stripe is working toward pay transparency globally and does not yet publish pay ranges for every region in this posting.