Solutions Architect - France

Overview

As a Senior Solutions Architect , you’ll help customers in the Paris territory solve complex technical challenges and shape long-term success with GitLab. You will act as a trusted technical advisor, building end‑to‑end technical strategy, guiding multi‑team transformation initiatives, and connecting customer needs to the value of GitLab’s AI‑powered DevSecOps platform.

Responsibilities

• Lead technical strategy for assigned accounts, acting as a trusted technical advisor across complex customer engagements.
• Facilitate high‑value customer sessions such as value stream workshops and business value discussions to align technical solutions with customer goals.
• Develop and execute technical approaches for multi‑team, multi‑year transformation initiatives involving GitLab.
• Drive competitive analysis and technical positioning for complex opportunities within the Paris territory.
• Collaborate with sales, product, and cross‑functional teams to address integration challenges, refine account plans, and represent customer requirements.
• Create customer success plans that support adoption, expansion, and long‑term technical outcomes.
• Mentor Solutions Architect team members and contribute to team learning through shared practices, coaching, and knowledge exchange.
• Improve GitLab documentation, demonstrations, and customer‑facing technical conversations based on product knowledge, customer feedback, and market trends.

Qualifications

• Experience solving technical customer issues with broad scope and high complexity across enterprise environments.
• Ability to build and communicate end‑to‑end technical strategy for assigned accounts, including transformation planning and adoption guidance.
• Knowledge of the GitLab platform and how DevSecOps capabilities connect across the software delivery lifecycle.
• Experience leading workshops and guiding customer conversations that uncover needs, clarify value, and move complex engagements forward.
• Capability to work across sales, product, and other teams to resolve integration questions and support account strategy.
• Skill in competitive positioning, market awareness, and translating industry trends into practical opportunity strategy.
• Strength in mentoring peers, sharing knowledge asynchronously, and contributing to documentation and team learning.
• Openness to candidates with transferable experience from technical consulting, architecture, platform engineering, or related customer‑facing roles.

About the Team

The Solutions Architects team helps customers understand how to use GitLab to solve complex technical and business challenges across the software delivery lifecycle. The team works closely with sales, product, and other GitLab teams to guide technical strategy, support adoption planning, and address integration needs for customer accounts within a globally distributed, all‑remote organization.

Benefits

• Benefits to support your health, finances, and well‑being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Equal Opportunity & EEO

GitLab is proud to be an equal opportunity workplace and an affirmative action employer. GitLab’s policies and practices in recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information, discharge status from the military, protected veteran status, or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.