Billing and Cashier Executive

Position Overview

The Biller cum Cashier plays a pivotal role in ensuring accurate financial transactions and excellent customer service. This position involves efficiently managing billing, invoicing, cash handling, and providing support to customers while adhering to company policies and maintaining a collaborative work environment.

Position Information

Job Title: Billing and Cashier ExecutiveDepartment: Billing & CashierReporting To: Team LeadLocation: BorivaliBasic Qualification: Bachelor’s in Commerce or related field or HSC with relevant experienceExperience: 1 – 3 yearsCompany Industry: JewelleryEmployment Status: Full TimeEmployment Type: PermanentWorking Days: Rotational ShiftOffice Timings: 10:45 AM to 08:30 PM

Key Responsibilities

Customer Transactions

• Efficiently handle customer transactions by accepting cash, credit/debit cards, and alternative payment methods accurately.
• Compute and convey the total payable amount, incorporating discounts or promotions when applicable to customers.

Billing And Invoicing

• Generate invoices for sales transactions.
• Verify accurate recording and pricing of all sold items.
• Maintain detailed transaction records for reference and auditing needs.

Cash Handling

• Effectively handle cash transactions, reconcile registers, and ensure security and balance of cash drawer.

Customer Service

• Deliver exceptional customer service by addressing billing inquiries, resolving payment issues, and assisting with purchase-related questions.
• Deliver a positive shopping experience for customers through attentive service.

Inventory Management & Record Keeping

• Monitor and report pricing or inventory discrepancies, while managing daily Old Gold inventory.
• Check and prepare reports for Old Gold, Advances, Cash, and other payments on a daily, weekly, or monthly basis as needed.
• Maintain organized and accurate records of sales transactions and customer interactions.

Compliance

• Ensure compliance with legal, company policies, and organizational SOPs for financial transactions.

Team Collaboration

• Collaborate with team members to ensure seamless customer experiences, communicate effectively across departments, and provide support during peak periods.

Cash Reconciliation

• Perform daily reconciliation of sales and cash transactions, resolving any discrepancies identified.

Technology Utilization & Security

• Utilize POS systems and stay informed about technological updates in billing and payment systems.
• Maintain security protocols to safeguard cash and valuable items and promptly report any irregularities or suspicious activities.

Other Essential Skills

• Proven experience in cash handling and customer service, preferably in a retail environment.
• Strong numerical aptitude and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment and collaborate effectively with team members.
• Proficiency in using point-of-sale (POS) systems and other relevant software.

Benefits

• Competitive salary and performance-based bonuses.
• Health and wellness benefits.
• Opportunities for professional development and growth.
• Collaborative and dynamic work environment.
• Employee discounts on Manubhai’s jewelry products.