Assistant Service Manager - Leith Honda

Job Duties

• Offers and ensures that the shop offers the highest level of customer service
• Assists the Service Manager in managing all aspects of service department operations: staffing, provision of vehicle services, warranty administration, client retention, cost controls, achievement of objectives, and maintenance of all service records
• Serves as a liaison between the Shop Foreman, Service Advisors, Parts Personnel, Technicians and Warranty Administration
• Through communication, oversight and direction works to ensure employee satisfaction, customer satisfaction and return on investment
• Promotes the recruitment and development of some or all: Service Advisors, Service Porters, Service Assistants, Valet Drivers, Loaner Coordinators
• Liaison with the manufacturer; works with factory representatives to achieve factory objectives
• Perform all other duties and special projects as assigned

Education and/or Training

• High School diploma or GED
• College degree preferred
• 5+ years of related experience or training; or equivalent combination of education and experience

Relevant Work Experience

• 5+ years of dealership service experience in various aspects of the service department which may include some or all of the following: technician, service advisor, team lead, foreman, similar related work
• Experience or working knowledge of car repair and customer engagement
• Experienced in service principles, concepts and service department operations

We offer competitive wages that are commensurate with job‑related skills, experience, relevant education or training, and geographic location, beginning in the range of $70 - $95K+ USD annually (This range is based on base salary + Bonus and Commission opportunities).

Benefits

Regular Full-Time

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty

Temporary or Part-Time

• In geographic areas with statutory paid sick leave, part‑time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

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