Assistant Administration des Ventes H/F

Primary Location: Laon, France

Company: Solina – a fast‑growing food industry specialist with a presence in more than 19 countries.

Position

Assistant(e) ADV expérimenté(e) (CDD 6 mois)

Key Responsibilities

• Manage the entire order cycle – from data entry to delivery and invoicing – ensuring customer satisfaction and administrative reliability.
• Process and validate client orders in the ERP, checking commercial terms, pricing and product availability in collaboration with production planning.
• Coordinate across sales, production, logistics, quality and purchasing to meet deadlines and resolve urgent issues.
• Track shipping documents, invoices, export paperwork, certificates of quality and manage delivery disputes.
• Maintain daily communication with B2B clients, handling inquiries, complaints and proactive service quality initiatives.
• Control consistency between orders and invoices, manage credit notes, update tariff and client databases.
• Maintain and update ADV dashboards and reporting tools.

Required Competences

• Proficiency with office applications and an ERP system.
• Strong administrative skills for client flow management.
• Knowledge of supply chain and logistics processes.

Profile Attributes

• Rigorous, organised, and proactive.
• Excellent customer service orientation and interpersonal skills.
• Ability to prioritise and work effectively in a dynamic environment.

Additional Advantages

• Experience in the agri‑food sector.
• Previous client-facing roles in QSR, industrial or bakery‑pastry settings.

Contract

Fixed‑term (CDD) – 6 months

Equal Opportunity Statement

We welcome applicants from all backgrounds. Our recruitment process prioritises competence and embraces diversity, equity and inclusion.

About Solina

We design tailor‑made ingredient solutions for clients in the food industry, foodservice, butchery and nutrition sectors, focusing on flavour, nutrition and functionality while prioritising sustainability.