Asia Bicycle Key Account Manager (F/M)

Position Overview

Michelin is looking for an enthusiastic Asia Bicycle Key Account Manager to accelerate growth of our bicycle business across the East Asia & Australia region.

This strategic role combines Key Account Management, Business Development and Operational Excellence. The manager will handle key distributors, identify new business opportunities and deliver sustainable growth for Michelin’s Bicycle business.

Your Core Responsibilities

• Manage and develop strategic customer relationships: lead the key account planning process, build strong partnerships with key stakeholders, understand customer priorities, develop and execute account plans aligned with Michelin’s commercial objectives, conduct regular business reviews, and identify growth opportunities.
• Accelerate business growth: grow Michelin’s market share and profitability across the E2A region, identify new business opportunities within distribution, large retail chains, and e‑commerce platforms, develop long‑term value‑based partnerships, create and deploy customer‑specific sales and marketing action plans, analyze market trends, customer data, and performance indicators to generate growth initiatives.
• Collaborate across the organization: work closely with Sales, Marketing, Customer Service, Digital and Supply Chain teams, share best practices, support the development of Original Equipment opportunities, and contribute to cross‑functional projects that drive business performance and innovation.
• Drive operational excellence: coordinate demand forecasting and sales planning activities with customers and internal teams, improve operational processes and customer experience, ensure effective execution of service agreements, act as the voice of the customer to continuously improve satisfaction.

What Success Looks Like

• Deliver sustainable sales growth across the Bicycle business in E2A.
• Increase profitability through effective account management and value creation.
• Maintain high customer satisfaction levels and strengthen long‑term partnerships.
• Improve operational efficiency and service delivery.
• Identify and successfully develop new business opportunities.

What We’re Looking For

Education & Experience

• Master’s degree in Business, Sales, Marketing, or a related field.
• 1‑2 years of experience in Key Account Management or Business Development.
• Experience managing customers in an international environment.
• Knowledge of distribution networks and retail environments is highly desirable.

Skills & Competencies

• Strong commercial and negotiation skills.
• Strategic thinking combined with a hands‑on approach.
• Proven ability to manage complex customer relationships.
• Ability to influence cross‑functional teams without direct authority.
• Customer‑centric mindset and solution‑oriented approach.
• Excellent communication and presentation skills.
• Strong project management capabilities.

Personal Qualities

• Results‑driven and performance‑oriented.
• Collaborative and team‑focused.
• Adaptable and comfortable in a fast‑changing environment.
• Curious, proactive, and eager to challenge the status quo.

Languages

• Fluent English required (C1).