Area Director

This is a high‑profile leadership position that is critical to our success. You will lead a large team across a portfolio of our centres to deliver outstanding customer service and results. As a hands‑on leader you will inspire your team and foster a culture of accountability and excellence.

• Manage financial performance across a portfolio of up to 50 of our business centres.
• Drive sales conversion and occupancy to improve revenue.
• Drive efficiency so costs are managed tightly without impacting performance.
• Build a high performing team and foster a collaborative and results driven culture.
• Ensure all centres operate flawlessly to deliver the immaculate centre.
• Build a strong community that delivers value to customers and drives retention.
• Review each cluster and centre to celebrate success and ensure they have a plan to improve performance.
• Successfully open new centres on time and budget.
• Ensure centres quickly reach full occupancy to drive ROI for IWG and our partners.
• Optimise workforce planning to match the supply of employee hours to the demand of our customers.

What We Can Do For You

• A fun, challenging, and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable annual/commission incentives and sociable hours.
• Access to a comprehensive range of flexible, personalized workplace benefits that support mental, physical, and financial wellbeing.

About You

• The drive and passion to be successful.
• A strong track record of having consistently exceeded sales and profit targets.
• Highly customer focussed, you have a relentless focus on delivering outstanding service.
• Excellent communication skills.
• A positive and resilient attitude.
• The drive to be your best every day - and the determination to continuously improve.

How will I know if I am doing a good job?

• Achieve area EBIT target.
• Sales revenue growth.
• Margin growth.