Apprenticeship | Claims Handler

Claims Handler Apprentice

We are looking for our next Claims Handler Apprentice as of 1st of September 2026 and for 24 months at our AXA Headquarters!

Location: 25 avenue Matignon, 8th arrondissement Paris.

The Group Ceded Reinsurance Department (Business Unit) is dedicated to reinsurance. AXA has created a dynamic internal reinsurance vehicle serving the Group and its entities. A human-sized structure of around a hundred people, recognized for its international expertise in the field of property and casualty reinsurance, is one of the largest reinsurance buyers in the global market. Its main activities are:

• Defining the reinsurance strategy of the AXA Group;
• Analyzing the risks of the covered portfolios;
• Protecting the balance sheets of the Group's entities;
• Securing the insurance operations of the Group's subsidiaries;
• Implementing solutions optimizing the Group's internal capabilities and risk transfers in external markets.

This business unit is housed within GIE AXA, the Group's headquarters, which brings together our corporate activities. It provides guidance and support to subsidiaries around the world to ensure coordination and monitoring of the Group's global strategy, application of its standards, consistency of commercial approaches and sharing of best practices.

The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities).

The Group Ceded Reinsurance entity is organized into six services: Business Support and Coordination, Mature Markets, High Growth Markets, Underwriting and Group Protection, Analytics & Pricing, Large Claims.

In this department, you will join the Reinsurance Large Claims Department (LCD) team, which manages large and sensitive reinsurance claims – around 1500 claims for more than 2 billion euros in reserves. The Reinsurance Large Claims team also has the mission of supporting the AXA Group entities worldwide and other teams (Underwriting, Finance, Actuarial, in particular) for all matters related to declaration, management, and recovery of reinsurance claims.

Your Role And Responsibilities

What You’ll Do

Assist the team in the management of reinsurance claims either by taking charge of dedicated portfolios or supporting claims handlers on their portfolios, as well as in cross‑functional work such as data quality in particular.

• Analyze reinsurance treaties.
• Report on Natural Catastrophe events.
• Handle claims under the relevant reinsurance treaties.
• Compare and analyze Excel spreadsheets reported for Catastrophe Claims.
• Administrative support to the Key Case Expert when handling complex and large claims.
• Contribute to claims and transversal projects.

YOUR PROFILE

Who You Are

• Basics of insurance and, if possible, reinsurance.
• Expertise of office tools including Excel and Word.
• Excellent French and English speaking and writing.
• Ability to integrate and work in a team.
• Analytical capabilities and rigor.
• Mini Bac+2, preferably Bac+3.

We encourage you to apply even if you do not fully meet all the qualifications listed.

WHY JOIN US

What We Offer

• An international work environment – over 45 nationalities present on site!
• State of the art office spaces in the heart of Paris with remote work allowed.
• 60% reimbursement of Navigo pass.
• Generous Inter-Company Committee.
• Company restaurant and meal vouchers.
• And most importantly: valuable experience within an active Early Talent community!

You will join

• A responsible company, towards people, including its employees and customers, and towards the planet.
• A company with strong values.
• A company promoting internal mobility and the training of its employees.
• A company offering many benefits (learn more here: AXA Careers).
• A flexible company, allowing hybrid work, in the office and from home.

In line with our commitments, we celebrate each new hire by taking action for global reforestation: we plant a tree for every recruitment. So, are you ready to apply?

AXA Group Headquarters (GIE AXA) is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA Group Headquarters, we know that an inclusive culture enables business growth and is critical to our success.