Apprenticeship - 1 year - Project manager, studies and listens to clients F/H
Apprenticeship - 1 year - Project manager, studies and listens to clients F/H
19740, Paris
Company Description
We are the salary savings and retirement division of Groupe BPCE, the second largest banking player in France and a universal cooperative bank that finances over 21% of the French economy. A pioneer in salary and retirement savings in France, we are now a leader in responsible corporate savings. We are the trusted partner of over 100,000 companies of all sizes, supporting them in the implementation and management of their salary and retirement savings plans, serving more than 3.7 million French savers. Since our inception, innovation has been part of our team\'s DNA. We always stay a step ahead, made possible by our complete mastery of our operational and technological model. Our teams, entirely based in France, ensure performance and quality at the highest level of excellence, to satisfy our corporate clients, their employees, our distributors, and our partners. Fully committed to our societal role, we support the development of meaningful savings, to generate a positive global impact and foster transitions towards a more sustainable and inclusive world. We leverage the richness and diversity of the best expertise from Natixis Investment Managers, one of the international leaders in active management. Thus, we offer efficient, sustainable, and the most recognized salary and retirement savings schemes on the market. We are convinced that value sharing is the best solution to align the interests of shareholders, executives, and their employees, in service of the company\'s performance.
*Natixis Interépargne - 12/31/2024.** Natixis Interépargne, on the podium of the Corbeilles Mieux Vivre Votre Argent for 10 years.
Job Description
You join the team Studies and Strategy within the Offer and Digital Marketing Department, which seeks a Project manager studies and listens to clients , for an alternation of 1 year from September 2026 .
In collaboration with your tutor, your main tasks will be:
- Participate in the development of customer satisfaction surveys (companies and savers, distribution networks) or appetite surveys and user tests;
- Follow the barometers continuously, exploit and disseminate the results;
- Prepare and participate in the Customer Listening Committee;
- Ensure a competitive and market watch;
- Analyze the verbatims.
#FinanceTransformative
You evolve in an international and inclusive environment, promoting collaboration with concrete missions and a real impact. We will accompany you throughout your experience with us so that you can learn and develop your skills by working alongside experienced professionals.
You also have the opportunity to commit yourself in favor of society and causes that are dear to your heart through our corporate foundation.
In addition to an attractive salary calculated according to your training and level of education, you benefit from the reimbursement of your transport ticket up to 60%, paid leave, access to the company\’s restaurant as well as health and welfare coverage.
You will also benefit from the profit-sharing and/or participation in proportion to your attendance time.
You will also be able to have access to the works council according to your attendance time.
Required Skills/Qualifications/Experience
- Student at the Bac+4 level, you are preparing a university degree or business school, with a specialization in Marketing.
- You have a perfect mastery of common office tools: the office suite Word, PowerPoint, Excel; knowledge of Power BI would be a plus.
- You have a real interest in questionnaire administration and design techniques, as well as a strong sense of customer satisfaction.
- You are endowed with excellent interpersonal skills and a high quality of listening; you also demonstrate a strong capacity for analysis and synthesis.
- For a better treatment of your application, please indicate on your resume the type of contract (apprenticeship or professionalization) that your school offers as well as the pace of work-study.
- You will be contacted by one of our recruiters before meeting with our business experts.
- An ideal moment of exchange to highlight your personality as well as your project.