AI-Ready Knowledge & User Adoption Specialist

UNESCO seeks a junior-level consultant to maintain and extend user documentation for Core Planner, Core Manager, Core Data Portal, and Core HR+. You will develop guidance for new features, prepare launch communications, and support the adoption program across DBS platforms.

You will help prepare an AI-ready knowledge base, curate content for AI-enabled support, and work with technical teams to validate AI-generated responses, ensuring timely and structured documentation across releases.