Advisor - Employee Services Operations, BSO EMEA

Job Description

The Employee Services Operations Advisor plays an important role in establishing a sustainable Employee Service Ops department in the BSO. We have an exciting opportunity for someone who has analytical skills, a proactive approach to collaborate across the EMEA region, and a willingness to develop their career in an ever‑evolving environment. This role is offered as a one‑year fixed‑term contract.

Core Responsibilities

• Carry out regular daily operations to ensure proper and timely execution of ES Operations administrative tasks within own scope.
• Provide operational support to colleagues according to guidance from managers and specialists.
• Support input provision and testing connected to global initiatives.
• Maintain strong and positive relationships with external providers, vendors and internal stakeholders to secure high‑quality processing.
• Cooperate with team colleagues to ensure continuous execution of tasks and delivery.
• Challenge processes and identify areas for improvement with the aim to achieve maximum effectiveness and precision of our processes.

Qualifications

• Proven experience with Employee Services processes including basic legal HR knowledge.
• Basic understanding of hire‑to‑retire processes with a focus on employee benefits and time and attendance management.
• Experience with HR Master Data Systems such as SAP or Workday, and with service transitions.
• Work experience with ticketing systems such as ServiceNow.
• Experience in Shared Service or Human Resources functions.
• Team player with a proactive approach.
• Proficiency in English (written and spoken) – fluent in French.
• Advanced Microsoft skills, especially in Excel.
• Excellent time management and attention to detail in a fast‑paced environment with the ability to work autonomously.
• Analytics and data management experience with the ability to turn insight into action.
• Proven previous experience in the French market.

Benefits

• Family Care Leave – enhanced paid leave options.
• Insurance – life and disability coverage for all colleagues.
• Wellbeing – resources and benefits to nurture physical and mental wellbeing.
• Colleague Discount – generous discount opportunities from day one.
• Bonus scheme – rewards when goals are reached and when eligible.
• Hybrid Workplace – average of 3 days per week in the office; policy discussed during recruitment.

Equal Employment Opportunity

The LEGO Group is highly committed to equal employment opportunity and equal pay and encourages applicants from all backgrounds (sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.