Account Manager - UK Market

Role Overview

NB:thispositionisbasedinParis

Working alongside our experienced Enterprise team, your role will be to support our key account clients in booking their events, from the initial briefing to the signing of the contract, as well as in the deployment of our solution.

You will play a key role that of converting a lead into a satisfied and loyal customer. To achieve this, you will need to understand the specific needs of customers, establish transparent and trusting relationships, facilitate their progress through the sales cycle and support them until the deals are closed. Rigorous and personalised follow-up is essential in managing requests.

You will also contribute to the development of your dedicated portfolio by carrying out sales and communication activities to promote our offer to bookers and build their loyalty.

Key Responsibilities

During this exciting adventure, you will be entrusted with the following tasks:

• Supporting customers to meet their needs for seminars, team trips and corporate events
• Qualifying and processing leads, from briefings to closing, via our platform
• Carry out targeted commercial actions to develop our offering within the account assigned to you
• Work towards achieving individual and collective objectives
• Propose improvements to internal processes and tools
• Be proactive in proposing actions to roll out our offering
• Participate in strategic discussions about Naboo

Ideal Candidate

• At least 2–3 years of experience in account management, ideally in the events or hospitality industry
• Strong sense of customer service, responsive and organised
• Solid knowledge of the UK-speaking events market: venues, cities, and suppliers
• Strong sense for client needs: you quickly understand what fits which event and which client
• Comfortable with budgets and forecasts and use data to drive decisions
• Experience with CRM systems, ideally HubSpot
• Already use tools like ChatGPT, Gemini Claude, or similar in your daily work and know how to get real value from them
• Strong communicator: convincing at every level – written and verbal
• Take responsibility for accounts and drive topics forward independently
• Stay calm and focused even when managing multiple projects in parallel
• Prioritise, track, and handle tasks independently
• Speak native English and fluent in a second language (more welcome)