Account Manager Sales

Overview

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer opportunities for talent to grow, make an impact, and shape the future of technology. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

Role

Do you love building long‑term customer relationships and delivering exceptional customer experiences?

Are you motivated by helping public‑sector organizations achieve better outcomes through technology?

Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?

Practical Information

Location: Paris, France | Reports to: Sales Director | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for France | Language Requirements: Fluent in French and English

The Role

As an Account Manager Public Sector, you will be the trusted advisor for government and public‑sector customers, guiding them through their day‑to‑day needs and long‑term technology goals. In this role you will drive account strategies, strengthen long‑term relationships, and proactively identify new opportunities to help public organizations deliver better outcomes.

Key Responsibilities

• Act as the trusted primary contact for your customers, owning the full experience and building deep relationships that enable tailored, value‑driven solutions
• Coordinate the successful delivery of SoftwareOne solutions while managing daily customer and partner requests and providing responsive, high‑quality remote support
• Drive sales growth by identifying opportunities, managing renewals and negotiations, and leading cross‑sell, upsell, and expansion initiatives across your customer portfolio
• Develop and execute an effective account management plan focused on PyraCloud and self‑service adoption, while tracking KPIs, forecasting performance, and maintaining accurate documentation for internal alignment

What we need to see from you

• Proven experience in account management, customer success, or sales within technology, cloud, or software solutions
• Effective communication and relationship‑building skills, with the ability to engage stakeholders and understand customer needs to deliver measurable value
• Confident in driving renewals, identifying new opportunities, and managing commercial discussions across a diverse customer portfolio
• Excellent organizational and multitasking abilities, able to manage multiple priorities in a fast‑paced environment while maintaining high delivery standards
• Analytical mindset with the ability to track KPIs, forecast revenue, interpret customer data, and support data‑driven decisions
• Customer‑centric, proactive, and self‑driven, with a collaborative approach and willingness to adopt digital tools such as PyraCloud and self‑service platforms

Job Function

Sales