Account Manager (Saas Fintech)

Requirements

• Minimum 1 year of sales experience in any industry (our onboarding will help you thrive!)
• Strong track record of hitting and exceeding quota
• Excellent organizational skills to manage multiple opportunities simultaneously
• Ability to navigate both high-velocity and value-focused deals
• Customer-centric mindset with strong consultative approach
• French Native or Fluent
• Good level of English
• Spanish is a strong plus
• Experience in Fintech or Finance teams is a strong plus
• Ownership mindset - you'll help shape our AM playbook

What the job involves

• As part of its Strategic Plan, Spendesk decided to address customer growth through two different teams within the Sales Department:
• Business Development: Responsible for acquiring new customers
• Account Management: Responsible for growing and developing existing customers
• As an Account Manager, you'll play a pivotal role in driving business growth by nurturing and expanding relationships with our existing customers in Southern Europe (mainly France)
• You'll manage a portfolio of around 150 accounts with the goal of driving expansion through upsell, cross-sell, and contract negotiation
• Own and develop a dedicated portfolio of Southern European customers through proactive territory planning
• Identify and close upsell and cross-sell opportunities throughout the entire sales cycle
• Understand client needs and business objectives to effectively position our solutions
• Maintain strong customer relationships and collaborate with Customer Success Managers
• Provide customer feedback to Product, Marketing, and Strategic Partnerships teams
• Keep accurate records of interactions and progress using CRM software