Account Manager - €35k + €6.6k bonus

About the job Account Manager - €35k + €6.6k bonus

Our client, a global messaging platform provider, are looking for an Account Manager to work within the inside sales team. The main objective of the role will be to gain new business, manage accounts and build strong relationships with customers’.

The successful candidate will be responsible for:

• Providing 5* customer service to new and existing customers
• Helping on-board new customers
• Working towards KPIs
• Advancing sales opportunities
• Upselling existing and new solutions by identifying customer requirements
• Work with other departments to ensure customer needs are met
• Promote a positive team culture
• Other ad hoc duties

Skills/Experience:

The ideal candidate will have experience in a similar role. They will particularly required to have:

• Fluent in French
• Experience in new business/account managment
• Track record in analysing accounts and meeting/exceeding sales targets
• Experience using web based applications and Windows
• Determining customer requirements and specifying technical solutions
• Sales experience with software solutions/services (SAAS)
• The SMS and telecoms industry
• Knowledge of marketing and messaging tools