Account Manager, Bridal SaaS

It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. Job Summary: As an Account Manager at Bridal

Live, part of the Fullsteam organization, you are responsible for driving expansion growth for marketing services within our customer base. Your primary responsibility will be to foster strong relationships with existing clients, identify opportunities for marketing services, and manage full-cycle sales process from demo to close. Primary Responsibilities: Develop and maintain strong relationships with key stakeholders within the existing customer base through phone, video, email and face to face to understand their business goals and challenges. Drive activity within current client base via calls and emails to generate opportunity and build pipeline Create and execute marketing services strategic reviews to identify growth opportunities and drive expansion within accounts. Deeply understand customers marketing needs and match to qualifying products and solutions. Identify and pursue opportunities to upsell marketing services that align with customer needs and objectives. Collaborate with the Customer Success and Saa

S Account Management team to ensure customers are successfully adopting and leveraging our solutions to achieve their desired outcomes. Address and resolve customer issues and concerns in a timely and effective manner, coor...