ACCOUNT MANAGEMENT LEAD (CARD-LINKED)

About

Joko helps consumers shop smarter. Their ambition is to revolutionize how people shop, empowering them to find what they need, make informed decisions, and save money.

Joko is a tech company founded in Paris. Their team of 90+ talents is international and spread across Paris, Barcelona, and New York, with some working remotely.

As a certified B Corporation, they are committed to making a difference for the communities they serve, including 6 million consumers already using Joko to save money every day at over 10,000 merchants.

Over the years, Joko has expanded its value proposition to help consumers make smarter shopping decisions with features such as cash back, buy now pay later, automatic coupons, price drop alerts, and carbon‑footprint tracking.

They are building an AI‑powered shopping assistant that helps users find the right product based on criteria like price, quality, or environmental impact across the global e‑commerce catalog.

After reaching profitability in the core market, Joko is expanding internationally, with a primary focus on the US.

It is still day 1 at Joko; come build the future of shopping with us!

Job Description

As Account Management Lead (Card‑Linked), you will play a pivotal role in driving the growth and success of our existing partnerships. You will lead a team of three Account Managers (with a future goal of six), guiding them to deliver best‑in‑class results, identify new growth opportunities, and oversee key strategic projects that support our business objectives.

You will report to and work closely with the VP Card‑Linked, collaborating cross‑functionally with Marketing, Business Operations, Finance, Product, and Data teams to ensure strategic alignment and sustained growth.

Responsibilities

• Lead and develop a high‑performing Account Management team, hiring, training, setting goals, providing coaching, and fostering accountability.
• Support your team in key negotiations with top partners and build strong long‑lasting relationships with senior marketing stakeholders.
• Define and own the team’s revenue targets and OKRs, collaborating with the VP Card‑Linked to build quarterly plans.
• Ensure effective revenue operations with processes for forecasting, CRM management, and optimisation of cashed‑in revenue.
• Lead cross‑functional initiatives to improve partner value proposition, pricing models, and internal efficiency.

Qualifications

• Preferred 6–8 years of business experience in client‑facing roles within startup, tech, finance, or consulting sectors.
• Graduated from a top‑tier business or engineering school.
• Entrepreneurial spirit, hands‑on mindset, and strong problem‑solving abilities.
• Autonomous project management from inception to completion, meeting high standards.
• Excellent business sense and ability to close deals.
• Strong analytical skills, comfortable analysing data and making decisions.
• Energy and effective communication, with active listening and a drive for new opportunities.
• Efficiency with productivity tools and managing multiple stakeholders.
• Adaptability, organization, and a willingness to go the extra mile.
• Fluent in French and English (written and spoken).
• Managerial experience is a strong plus.
• Knowledge of the media & adtech ecosystem is a plus.
• Position based in Paris.

Perks

• Flexible remote: work from office or home with no constraints if you live in Paris; otherwise support for coworking spaces.
• Work from anywhere: spend up to 3 months per year in any of 60+ countries.
• Competitive compensation package.
• Equity available to all employees.
• Weekly AI learning session.
• Yearly off‑site trips and budget for team‑building events.
• ClassPass subscription contribution.
• 8‑week second parent leave paid 100%.
• Additional benefits available; see full list.

Hiring Process

• Intro call: Quick screening with hiring manager or talent team.
• Step 1 – Team interview (45 min): Conversation with two Joko team members.
• Step 2 – Role‑specific assessments:
  • For non-technical roles: take‑home case study and interview.
  • For technical roles: coding and system‑design interview.
• Step 3 – Leadership interview (45 min): Interview with a SteerCo member and a founder.
• References: Up to 3 calls with former colleagues or managers.
• Optional coffee chats with team members.

Additional Information

• Contract Type: Full‑Time
• Location: Paris
• Possible partial remote