Account Executive

Account Manager

We create possibilities that move life and commerce forward. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

Summary: The Account Manager will be responsible for the relationship between Manhattan Associates and its clients and prospects. They will develop and expand relationships at all levels, identifying, developing and closing opportunities for Manhattan Associates software products and services.

Essential Duties and Responsibilities

• Develop and execute an appropriate strategic and tactical account plan and roadmap for assigned accounts and prospects.
• Analyze and understand the account power map and develop relationships at all levels of the account, including the Executive level.
• Identify new potential areas of development and sales opportunities within the account.
• Work closely with PSO and CSO to leverage existing work and propose new and innovative services offers.
• Support Manhattan Associates services teams in customer management.
• Build and develop relationships with potential partners.
• Qualify opportunities within new and existing clients.
• Understand and articulate the value proposition of Manhattan products and services.
• Understand competitor offerings and positioning, and differentiate Manhattan products and services from them.
• Ensure customers referenceability for Sales and Marketing.
• Participate in the dynamic of Manhattan Associates customers’ community.
• Negotiate and close contracts.
• Demonstrate an understanding of key account management processes.
• Follow corporate sales methodology and processes.

Qualifications

• Sales account management experience or project management experience achieved with a technology‑led supply chain solutions business or a consulting services organization.
• Desirable: Master’s degree in engineering, business, supply chain management or related product/service specialty.
• Internal candidates should demonstrate client management in a demanding and challenging project role.
• Goal‑oriented with a quarterly target‑driven culture.
• Comfortable dealing at the Executive level in Tier1 organizations.
• Strong client‑relation skills.
• Attention to detail.
• Strong presentation skills.
• Effective communicator.
• Proactive, highly motivated.
• Strong Microsoft Office skills.
• Experience maintaining sales information or client information on a CRM package.

Disclaimer

This job description indicates the general nature and level of work of the incumbent. It is designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

EEO Statement

Committed to diversity and inclusion. At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E‑Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E‑Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I‑9) has been completed.