3x Field Service Technician M/F

Overview

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Mobility is one of the keys to development on the Continent. We must constantly fi nd the most efficient mobility solutions for the greatest number of people. Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone. Our Offer includes the complete automotive offering, including two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. We are looking for a 3x Field Service Technician M/F based in: South Africa.

Responsibilities

• Maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintain vehicle maintenance and operational data / history by updating and timely communication of information that must go on record.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (supervisor and controller) and customer.
• Ensure OHSACT requirements are met in all actions on company and client premises; maintain a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
• Update job knowledge by participating in educational opportunities.

Qualifications

Profil request: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time.