Workplace Manager

Scope

Responsible for overseeing the smooth running of the Paris office and ensuring Houlihan Lokey’s exceptionally high standards throughout. Delivering operational consistency and ensuring processes and policies are adhered to while providing a world‑class experience for employees, visitors and clients.

Office & Facilities Operations

• Operational Excellence: Direct day‑to‑day office operations, ensuring high standards across all workplace facilities, cleaning and sanitation.
• Maintenance and Security Management: Oversee pre‑planned and reactive maintenance (including mechanical/electrical systems) and manage the Facilities Service Desk. Ensure premises safe and secure at all times.
• Vendor & Budget Management: Negotiate and manage vendor contracts, SLAs and invoicing to keep services within budget.
• Workplace Services: Administer inventory management, document archiving, reprographics and site security compliance protocols.
• Space & Asset Planning: Drive space planning, workplace desk assessments and the procurement/leasing of office equipment and furniture.
• Sustainability & Compliance: Champion sustainability initiatives, manage waste/recycling programs (including confidential destruction) and establish clear workplace etiquette guidelines.

Health, Safety & Compliance

• Site Safety: Ensure compliance with regulatory health, fire and safety protocols, including evacuation and defibrillator procedures.
• Risk Management: Act as certified Health & Safety risk assessor, Fire Warden and First Aider on site.
• Issue Resolution: Monitor daily H&S compliance, escalating critical or unresolved issues to the Head of Corporate Services.
• Hygiene Standards: Enforce rigorous food hygiene practices across all internal catering and kitchen facilities.

Employee Experience Engagement & Wellbeing

• Develop and manage employee wellbeing initiatives, corporate events and office parties.
• Onboarding: Oversee the employee induction process, coordinating with the London Corporate Services team for new‑hire and parental gifts.
• Corporate Social Responsibility: Drive the CSR agenda by partnering with chosen charities and encouraging staff participation in fundraising activities.
• Communications: Draft and distribute formal, site‑wide office communications.

Client Experience & Hospitality

• Front‑of‑House: Elevate on‑site client experience by overseeing reception services, visitor management and meeting‑room logistics.
• Communal Spaces: Maintain premium standards for all hospitality areas, including kitchens, cafés and breakout zones.

Team Leadership

• Lead, mentor and coach direct reports through regular 1:1s and structured team meetings.
• Performance Management: Drive accountability and excellence, conducting formal annual reviews and addressing disciplinary matters when necessary.
• Compensation & Progression: Evaluate team performance to provide informed recommendations for annual compensation and development planning.

Candidate Qualities

• Bachelor’s degree or equivalent.
• 7+ years of experience in facilities management, workplace management or a similar corporate operational role.
• Experience within a corporate or professional services firm is an advantage.
• Good general knowledge of technical facilities management (hard and soft services).
• Experience managing budgets and confidently negotiating vendor contracts.
• Strong attention to detail and excellent service orientation.
• Strong people and communication skills, with experience working within a global firm.
• Proactive and value‑driven mindset.
• Experience coordinating health, safety and emergency programs is beneficial.

Equal Opportunity Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status or any other characteristic protected by law.