Workplace Experience Manager Intern

What you'll do

• Make the new HQ opening a success: Support the ramp‑up of service providers (cleaning, security, snacking, barista, front desk) and help them meet Qonto's standards from day one.
• Build the documentation that makes us scale: Create and maintain Notion pages, contact directories, and vendor trackers so the whole team stays aligned.
• Be Agathe's eyes and ears on the ground: Receive deliveries, handle setup logistics, and keep the Bonne Nouvelle site ready and running during the July‑August build‑up.
• Help Qontoers feel at home: Contribute to internal comms updates, site content, and local info to help teams adopt their new workspace.
• Own the daily floor operations: Run floor checks, track and escalating issues, and follow up until every problem is resolved.

What we're looking for

• You communicate clearly — in French and English: You flag issues early, structure your updates, and adapt your tone whether you're talking to a provider or an internal stakeholder.
• You stay calm and re‑prioritize when things shift: You've handled weeks where priorities changed daily and you delivered without losing your cool.
• You have a service or hospitality background: You've worked in a customer‑facing environment (hotel, restaurant, front desk, facilities) and you know what great service looks and feels like.
• You're hands‑on and reliable: You're comfortable with on‑the‑ground, physical work — and you have no major constraints during July‑August (this is peak setup season).
• You're organized and document as you go: You keep shared tools clean and useful — Notion, Slack, and Google Workspace are second nature to you.

What you'll get

• A once‑in‑a‑career experience: You'll help open a brand‑new 10,000 m² headquarters from scratch — not many interns get to say that.
• Real ownership from day one: No coffee runs — you'll own operations, manage provider relationships, and make decisions that matter.
• High exposure across teams: You'll interact daily with Qontoers from every function, plus external providers, building a network that goes far beyond a typical internship.

Your future manager

You'll report to Agathe , our Workplace Manager. Agathe leads with high trust and autonomy, she'll set you up with the context you need, then let you run. She's attentive, inclusive, and direct: if you ask questions early and communicate proactively, you'll thrive. She's building something significant with the Bonne Nouvelle opening, and she wants someone she can genuinely rely on.

Paris-based, fully on‑site. Remote is not available for this role.

Perks

• Flex your schedule. Work from home up to 2 days a week with our hybrid policy.
• Stay active. Gympass gives you access to 3,000+ sports and wellness partners.
• Eat well. Lunch card, 50% on us.
• Get around. 50% of the cost of your public transportation pass is covered.
• Enjoy the rest. Team events, snacks, and beverages.
• Take time off. 1 paid day off per month, no questions asked.
• Be yourself. An inclusive, supportive environment where everyone belongs.