Workplace Experience Manager EMEA

Job Function

Environmental Health, Safety (EH&S) and Facilities Services (FS)

Job Sub Function

Facilities Management & Planning

Job Category

Professional

All Job Posting Locations

Diegem, Flemish Brabant, Belgium; Dublin, Ireland; Issy-les-Moulineaux, France; Leiden, South Holland, Netherlands; Solna, Stockholm County, Sweden

Job Description

This role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

• Belgium, France, Netherlands, Sweden and Ireland - Requisition Number R-
• United Kingdom - Requisition Number R-

Role

Johnson & Johnson E&PS team is currently recruiting for the Workplace Experience Manager EMEA reporting to the Sub-regional Facility Management Director. Enabling continued evolution of workplace design whilst improving our employee workplace experience, this role is accountable for shaping and delivering our program and objectives within EMEA region that includes but not limited to:

• Workplace Strategy
• Workplace Design
• Space Management
• Change Management
• Project Management

Key Responsibilities

• Accountable for the performance, coordinate deployment and consistency of J&J Workplace Experience program across new and existing facilities.
• Responsible for being the core team member and providing workplace expertise during the execution and assessment phase of workplace projects.
• Develop short- and long-term tactical plans and programs for innovation, construction, or alteration of workplace activities based on strategic plans.
• Support effort to ensure workplace needs and contracts / associated operating budgets are defined, established, and met
• Drive and support site classification, amenities, and service levels
• Support and advise on the deployment of workplace relevant IT systems and platforms including CAD, CAFM, utilization systems, reservation solutions and etc.
• Accountable for supervising action plans and progress, conduct applicable field studies and onsite space reviews, collect occupancy and utilization data, provide analysis, benchmark data, survey results and recommendations
• Responsible for verifying on workplace design consistency (test fit / Concept Design / BOD / Detail Design) to ensure J&J space and design standards are maintained and deployed
• Collaborate with business partners and FM customers to acquire Voice of the Customer data to collect service needs and establish framework for site governance
• Manage complexity across a broad region and deliver harmonized services across geographies of varying size, scale, and needs.
• In partnership with enabling partners and vendors provide a detailed awareness of WE principles to local business liaisons and governance forums

Qualifications

• Bachelor’s degree or equivalent; related field (architecture, design, real estate, facilities management, business, etc.) is preferred
• Minimum 2 years of workplace experience, strategy, workplace design, or related experience is required
• Professional certifications (e.g., Master (MCR) or Senior Leader in Corporate Real Estate (SLCR), etc.) Change Management, Design, and/or Space management preferred
• Broad-based corporate facilities experience or equivalent required; preference for experience within a global corporation
• Strong written and verbal communication skills, including sharing ideas and information across diverse audiences and various levels and creating compelling presentations
• Ability to think strategically while maintaining a tactical focus; required
• Ability to adapt emerging standards and industry innovation; required
• Ability to lead varied teams through change and organizational transformation; required
• Proficiency in project management, including obtaining agreement on project definitions and priorities and ensuring that resources, capabilities, and processes are in place; required
• Strong interpersonal, analytical, and problem‑solving skills
• The ability to respond positively to change and act as a change agent
• Ability to influence others / mediate successful outcomes
• Proficient English is required
• Ability to travel up to 25%, both domestic and international travel

Required Skills

Facility Management

Benefits

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well‑being & career growth | Johnson & Johnson Careers.

• This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.