WCSO IT Support Specialist/ Full-Time

The Williamson County Sheriff’s Office is accepting applications for a full-time IT Support Specialist.Job Summary: Under supervision of the IT Supervisor, this position performs advanced technical work involving installation and maintenance of computer hardware, software, network and mobile systems in Patrol Cars and related functions in support of the Williamson County Sheriff's office.

Essential Duties And Responsibilities

• Advanced working knowledge of Windows Operating Systems such as Windows 7,8,8.1,10, R2, 2012, Backup Exec, Veeam, VMware, Android and Active Directory
• Installs, maintains and repairs computers, software, peripheral equipment and upgrades for the WCSO
• Ability to run Cat5/Cat6 cabling and be able to terminate cable
• Responds during or after normal work hours to calls from users experiencing problems with computer software/hardware systems
• Contacts software/hardware vendors to assist users requesting service regarding user issues as they arise
• Builds, installs and maintains Digital Video Recording (DVR) systems in designated facilities and vehicles under the Sheriff's jurisdiction
• Reviews/examines software and hardware to evaluate ease of use and if the product best meets the particular needs of the user
• Diagnose/troubleshoot LAN and Wan Networks with-in the WCSO
• Attention to detail and the ability to communicate and take direction is a must
• Promptness and punctuality is a must
• Performs other duties as assigned

Education And/or Experience

Vocational/technical training in computer systems installation, maintenance and repair, 3 years’ experience in diagnostics and troubleshooting of current hardware technologies, with broad experience in use and application of current standard software packages; or high school diploma and 5 years related experience and training; or equivalent combination of education and experience

Physical Demands

Employee will be required to stand, stoop, walk, reach, bend and lift up to 50 pounds. Must possess sufficient sight, hearing and dexterity with hands and fingers to perform installation and maintenance on computers, cabling and wiring on desk tops or in ceilings and walls.

Williamson County is an Equal Opportunity Employer.

Williamson County

1320 West Main Street

Franklin, TN 37064