Warehouse & Line-haul Manager -Lyon

Responsibilities

• Integrated Operations Management: Responsible for the integrated warehouse and line-haul operations at the Southern France sorting center, ensuring the stability of the entire process from arrival, unloading, sorting, consolidating, temporary storage, outbound, loading, to arrival at destination nodes.
• Warehouse Field Management: Manage onsite warehouse operations, including sorting, consolidation management, temporary storage area management, outbound loading, exception handling, and 5S onsite management.
• Line-haul Operations: Manage line-haul transport, including vehicle scheduling, carrier coordination, on-time departures, arrival tracking, and en-route exception management.
• KPI Management: Establish and track core warehouse and line-haul KPIs, including outbound on-time rate, departure on-time rate, arrival on-time rate, mis-sorting rate, missed scan rate, load factor, exception closure rate, and labor efficiency.
• Team Management: Lead onsite teams, including supervisors, team leaders, and frontline staff, covering scheduling, training, performance tracking, and onsite discipline management.
• Carrier Management: Manage daily carrier operations, driving vehicle punctuality, vehicle type matching, route execution, exception response, and service quality improvement.
• Standardization & Safety: Promote safety compliance, SOPs, 5S, equipment inspections, and the execution of field standardization.
• Reporting & Analysis: Generate daily/weekly operational reports and leverage data to drive improvements in timeliness, quality, efficiency, and cost.
• Cross-functional Collaboration: Coordinate with the HUB, DSP stations, transport carriers, customer service, IT, finance, HR, and other departments to ensure timely resolution of operational issues.
• Business Support: Support business transitions, peak season operations, process optimization, and the improvement of automated equipment operations.

Requirements

• Experience in logistics, express delivery, e-commerce warehousing, sorting centers, or transport operations management.
• Familiarity with warehouse operational workflows and line-haul transport processes.
• Proven experience in onsite team management, capable of leading supervisors, team leaders, and frontline employees.
• Strong analytical, problem-solving, and cross-departmental communication skills.
• Strong awareness of safety, cost control, and standardized management.
• Ability to adapt to the fast-paced nature of logistics field operations, including peak seasons, shift work, or night shift support.
• Languages: French must be the working language; basic communication skills in English or Chinese are required.