Vice President, Client Service
Job DescriptionAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Job DescriptionAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.We’re seeking a future team member for the role of Vice President to join our Global Payments & Trade Client Servicing team in EMEA. This role is located in Paris, France.In this role, you’ll make an impact in the following ways:
- Servicing clients across different market segments and/or regions with multiple countries and languages
- Serve as the main contact for day-to-day client inquiries and will manage different types of investigations including resolutions on specific products such as payment, trade or any other BNY Mellon product/service issues.
- Provide functional support to internal clients including data collection and preparing reports for AML/KYC compliance information on clients
- You will also provide day to day servicing support to BNY Mellon Treasury Services Relationship Management and maintain positive client experience to our existing and potential new clients
- Direct Client Facing Experience within Financial Services
- Experience of correspondent banking or understanding of the payments product and life cycle.
- Experience of discussing client digital solutions to clients
- Experience of working in a global team
- Fluent in French is essential
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025