Unit Coordinator | Surgical Suites | MEE

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Surgical Suites is seeking a medical professional to work as a Unit Coordinator, with Day time availability, and to provide rotating weekend and holiday coverage.

Schedule

• Days (7am-3pm; 7am-7pm)
• Evening (3pm-11pm)
• Nights (7pm-7am; 11pm-7am)
• Mandatory weekend shifts every month
• Holiday rotating schedule

What do we have to Offer?

• Weekly pay
• Medical, Dental and Vision insurance
• Tuition Reimbursement
• Shift differential for evening, nights, and weekends
• Generous paid time off; subsidized MBTA pass (50% discount)
• Resources for childcare and emergency backup care
• Hospital paid retirement plan and tax-sheltered annuity plan
• Employee perks — discounts on tickets and passes for activities and events
• Membership to MGB Fitness Center

Essential Functions (Key Roles & Responsibilities)

• Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
• Organizes priorities, completes tasks on time, and manages confidential patient information.
• Partners with nursing to coordinate day-to-day patient flow, including communication regarding admissions, discharges and transfers.
• Delivers outstanding service for every customer interaction.
• Performs clerical duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers professionally, in person and via communication tools.
• Receives, prioritizes, organizes and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate and timely information about admissions, discharges and transfers into the electronic medical record to facilitate efficient patient flow.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; facilitates repairs as needed.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries; duties may vary by department.
• Performs other duties as assigned and complies with all policies and standards.

Qualifications

• High School Diploma or Equivalent Required
• Associate degree Preferred

Licenses/Certifications

• Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred

Work Experience

• Administrative support experience 2-3 years required

Knowledge, Skills and Abilities

Proficiency with office procedures and equipment such as filing, copying, scanning, printing and faxing; proficiency in MS Office; ability to proofread and edit documents; ability to use phone systems; strong time management; strong verbal and written communication; strong interpersonal and collaborative skills; familiarity with medical terminology.

• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one’s own time and the time of others.
• Strong verbal and written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

30

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$18.58 - $26.58/Hourly

Grade

3

Mass General Brigham is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information or other status protected by law. Reasonable accommodations will be provided to applicants in the job application process who require accommodation.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines leadership behaviors and is used to evaluate performance, identify development needs, and support talent growth.