Transformation Director – Energy Utilities, Bilingual English/Greek

Responsibilities

• Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, operations and culture transformation
• Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk
• Develop deep relationships with our C‑suite client executives
• Communicate effectively to stakeholders at all levels, both internally and externally
• Continuously demonstrate Kraken’s business value to the client and build a governance model which can last once the implementation program is completed
• Set the direction and pace for program execution. Managing internal and external expectations, removing blockers and making prioritization decisions to enable successful client transformations
• Understand the program details and report progress to the client and internal stakeholders
• Embodies the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety

Requirements

• Extensive experience in Regulated Utilities
• Strong experience leading large business and/or IT transformation projects, ideally in utilities or similar industries (e.g. telecom, public sector)
• Proven experience presenting and negotiating with C‑suite clients and initiating strategic conversations
• Problem solver with an ability to focus conversations on the things that truly matter
• Ability to understand what success looks like for the client and laser‑focused on how to enable them to achieve that without always saying yes
• Team player who can work effectively with national and global teams
• Excellent communication and facilitation skills. You are well respected with a natural gravitas
• Client and quality focus; highly effective at building and improving customer relationships as peers
• Mobile – You will be expected to invest in face‑to‑face relationship building with our clients and internal teams. Frequent travel will be expected.
• Fluent English