Transaction Monitoring Team Manager

In this role, you will lead transaction monitoring strategies, oversee alert investigations, and ensure compliance with AML and regulatory requirements in a fast-paced fintech environment. You will join and lead a team focused on safeguarding the platform against financial crime and Fraud, while balancing risk management with seamless customer experience.The Transaction Monitoring team is composed of individuals who are analytical, collaborative, and driven to continuously improve detection systems through data and innovation.

Your mission

Your primary mission is to lead a team of Transaction Monitoring team to excellence. You will also have the opportunity to optimize the transaction monitoring program to detect and prevent financial crime while ensuring regulatory compliance and maintaining a smooth customer experience.

Manage and develop the team

• Lead, coach and support Transaction Monitoring investigators and Seniors.
• Conduct regular 1:1s, performance reviews and development discussions.
• Set clear expectations, monitor performance and support team members in their professional development.
• Foster a collaborative, accountable and high-performing team environment.

Perform quality reviews

• Conduct regular quality reviews of Transaction Monitoring investigations and decisions.
• Identify recurring issues, gaps and opportunities for improvement.
• Use quality review findings to improve processes, guidance, training and team performance.
• Ensure consistency and high standards across the team.

Enhance programmes and tooling

• Identify opportunities to improve existing Transaction Monitoring processes, workflows and tools.
• Work closely with Compliance, Product, Data and Engineering teams to implement improvements.
• Challenge existing processes and champion initiatives that improve efficiency, risk detection and investigator experience.
• Monitor the impact of improvements and continuously iterate based on results and feedback.

Optimise the Transaction Monitoring programme

• Contribute to the review and optimisation of Transaction Monitoring rules, scenarios and controls.
• Help improve risk coverage while reducing unnecessary alerts and operational burden.
• Ensure the programme evolves in line with emerging financial crime risks, regulatory expectations and business needs.

Curious about your future team?

Our team operates with three different teams of 6 to 8 investigators and a Senior. They work alerts of different level daily, but also compile processes and tools improvement ideas.

We collaborate closely with KYC Team, Financial Crimes team, Product and Data to deliver the best possible experience to our partners and customers all through our investigations.

You have 5+ years of experience in AML, Compliance, or Financial Crime, ideally in transaction monitoring within a fintech, Payment Provider, Bank, or similar environment.You have experience (+1 year) leading or mentoring a team and supporting team performance.You have a solid understanding of French and European law and regulatory frameworks.Strong understanding of transaction monitoring, with the ability to optimize rules and scenarios and reduce false positives.Strong analytical and stakeholder management skills, with the ability to work across Compliance, Product, and Engineering.You have excellent working abilities in English. A second European language is a plus.Curious mindset and flexibility to adapt to changing requirements in an evolving environment.Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes - don’t let imposter syndrome prevent you from applying! Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.