Trading Application Support Engineer - New York City, USA
S. work permit
We are seeking a talented Application Support Analyst to join our team and provide global production support for critical trading platforms across FX and ETD (Exchange-Traded Derivatives). This role is based on the trading floor, directly interfacing with traders, quants, and sales teams. You will act as the primary IT contact for daily operations and help ensure the stability, performance, and reliability of front-office and responsibilities
Provide hands-on technical and functional support for FX and Derivatives trading platforms, including algorithmic trading tools and order routing systems.
Monitor platform stability and performance, ensuring high availability, low latency, and reliable connectivity to markets
Act as the first point of contact for incidents, resolving production issues and coordinating with traders, developers, infrastructure teams, and external vendors.
Manage application releases, deployments, and post-rollout validation to ensure seamless integration into production environments.
Support client FIX connectivity, OMS/EMS workflows, and post-trade STP processes.
Work closely with engineering teams to drive system improvements, enhance platform resilience, and optimize functional capabilities.
Participate in change management activities, including planning, documentation, and coordination of production to team knowledge sharing, maintain up-to-date documentation, and follow global best practices for application support.#LI-MNRKQualifications
Qualifications
Master’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.
Minimum 2.5 years of post-graduate experience in the financial industry.
Ideally a solid understanding of financial markets, especially FX and with FIX protocol, Linux, scripting (e.g., Bash/Python), and network protocols.
Knowledge of algorithmic trading, pricing engines, and market connectivity.
Familiarity with OMS/EMS platforms, STP flows, and post-trade environments.
Strong understanding of incident/problem resolution, release management, and stakeholder , detail-oriented, and solution-focused mindset.
Able to perform under pressure in a fast-paced trading environment.
Company’s Benefits
At Talan, we invest in our employees' well-being and empower them with benefits, including:ðµ The salary range for this role is US$100,000 - US$140,000ð401(k) retirement plan with company matchingð15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)ð8 paid holidays + 5 sick days + 2 personal days per year️ð¹Company health, dental, and vision insurance plans + FSAðºVoluntary STD and LTDð Commuter/transit benefits
All your information will be kept confidential according to EEO guidelines.
Summary
Type: Full-time
Function: Information Technology
Experience level: Mid-Senior Level
Industry: Information Technology And Services