Track manager - sip & third party integr

Track manager - sip & third party integr

Job Summary

Location: Paris

Project role: Track manager - sip & third party integr

No. of positions: 1

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners.

Job title: Telephony Oracle SBC – ECB Expert

Years of Relevant Experience: Minimum 5 years of experience in IP telephony and SBC solutions

Languages: English

Overview We are looking for an IP telephony expert specializing in Session Border Controller (Oracle SBC) and Oracle ECB solutions. The role involves designing, deploying, and maintaining secure and high-performance communication infrastructures in collaboration with network and systems teams.

Responsibilities

• Design and implement Oracle SBC architectures for IP telephony
• Configure, maintain, and provide support for Oracle ECB solutions
• Ensure the security and quality of voice and data flows
• Collaborate with project teams to integrate solutions into the client environment
• Diagnose and resolve issues related to IP telephony and Oracle SBC
• Draft technical documentation and operational procedures

Mandatory Skills

• Expertise in Oracle SBC solutions (AudioCodes, Ribbon, or equivalent)
• Strong knowledge of VoIP protocols (SIP, RTP)
• Familiarity with Oracle ECB environments and IP telephony architectures
• Skills in communication security (TLS, SRTP)
• Experience integrating with Microsoft Teams or UC platforms
• Knowledge of Oracle telephony solutions (Oracle SBC, Oracle Communications)

Appreciated Skills

• Certifications in AudioCodes, Oracle, or equivalent
• Knowledge of cloud environments (Azure, AWS)
• Experience in automation (PowerShell, scripting)

Benefits

• A supportive, diverse, and global team with a brilliant culture.
• Competitive compensation and benefits that includes up to 25 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
• Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion – CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
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