Track Lead (Support & Operations)

Key Responsibilities

• 1. Enhance operational systems to facilitate improved management reporting, streamline information flow, optimize business processes, and support organizational planning.
• 2. Understand client requirements and accountable in ensuring support team is meeting client expectations.
• 3. To lead and mentor the project team and ensure transparent communication of project goals.
• 4. Brining new ideas and innovation for process development and overall organizational progress.
• 5. To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.