Tower Lead: Change Management & ITIL Automation
PARIS, 75
il y a 5 jours
A global technology company is seeking a Tower Lead for Tools & Automation to enhance change management and ITIL processes. This role is vital for ensuring timely resolution of escalations and implementing strategic initiatives that drive customer satisfaction. The ideal candidate will have in-depth knowledge of ITIL best practices, proficiency in key service management tools, and strong analytical and leadership abilities. This position is based in Paris and offers opportunities to improve operational efficiency through automation.
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Entreprise
Hcl Technologies
Plateforme de publication
WHATJOBS
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