Topline Performance Delivery Manager

Accor est un leader mondial de l’hospitalité, offrant des expériences dans plus de 110 pays avec 5700 hôtels, 10000 restaurants et bars, ainsi que des espaces de bien‑être et de coworking. Le Groupe opère l’un des écosystèmes les plus diversifiés du secteur, grâce à plus de 45 marques hôtelières allant du luxe à l’économie, incluant des marques lifestyle via Ennismore. Accor s’engage à mener des actions concrètes en matière d’éthique des affaires, de tourisme responsable, de développement durable, d’engagement communautaire et de diversité & inclusion.

Job Description

Maximize topline performance across franchise hotels by providing expert revenue guidance, proactively identifying performance gaps, and influencing franchisees to adopt the right levers and actions. The role ensures strong proximity with hotels, drives improvements in RevPAR, Net RevPAR, and RGI through persuasive support rather than direct control. The role ensures consistent delivery of recommended commercial initiatives within the franchised hotels, strengthens hotels and operations engagement, and focuses on RevPAR, Net RevPAR, and RGI deviations through proximity, rapid issue resolution, and consistent performance follow‑up.

• Drive RevPAR, Net RevPAR, and RGI improvement across franchised hotels through expert commercial guidance.
• Proactively identify performance gaps and ensure hotels receive clear, actionable recommendations.
• Influence franchisees to adopt the right revenue levers through strong proximity, persuasion, and data‑driven insights.
• Build trusted relationships with franchise owners to secure alignment on commercial priorities and performance expectations.
• Coordinate with RMod (when relevant) or RM Services & Product dept as well as Operations to ensure consistent topline strategies across franchised hotels.
• Monitor performance rigorously through structured routines and KPI governance, ensuring follow‑through and measurable impact.
• Ensuring all performance levers are available and measured, building the capabilities needed to accelerate business growth and securing expected results for openings and ramp‑ups.

Qualifications

• Strong influencing and communication skills.
• Deep understanding of commercial initiatives, brand standards and client experience levers.
• Analytical mindset with ability to translate insights into clear action plans.
• Fluent in English & French.

Additional Information

• Société : Accor SMI
• Lieu de travail : Issy les Moulineaux
• Statut : Cadre
• Type de contrat : CDI
• Durée du travail : Contrat Forfait Jours
• Date prévisionnelle d'embauche : 07/2026
• Autres avantages : Tickets restaurant, prise en charge à hauteur de 75% de l’abonnement Navigo