Telephone Account Manager - Overseas Home-based, UK

Rightmove Overseas – Telephone Account Manager (TAM) – France Patch

Rightmove Overseas is the international arm of the UK’s leading property portal, connecting millions of buyers with homes abroad. The role involves managing a designated account base to achieve activity, growth and customer satisfaction targets.

What you’ll do

• Develop long‑term partnerships with key strategic accounts in the overseas property sector, acting as their trusted point of contact.
• Prospect, generate and convert new accounts to achieve revenue and activity targets, navigating complex sales cycles and multiple stakeholders.
• Understand client challenges, provide insights on market trends, and recommend solutions tailored to their needs.
• Keep up to date on industry developments and competitor activity to proactively guide your clients.
• Represent our brand professionally in all client interactions – virtual or in‑person – and embody our values in your day‑to‑day work.
• Maintain accurate CRM records, track account performance, provide reports, and ensure all interactions and deals are well documented.
• Work with Product, Finance, Customer Services, and other teams to ensure smooth account management and deliver value‑added solutions.
• Create and execute account plans aligned to clients’ evolving priorities, business objectives, and your own revenue goals.
• Own the account lifecycle by managing renewals, identifying opportunities to upsell and cross‑sell, and ensuring clients get maximum value from our products.

Who you are

• Experienced Account Manager with a proven record of growing and managing accounts, delivering renewals, upsells, and new business.
• Capable of managing complex accounts, multiple decision‑makers and longer sales cycles, with tailored solutions.
• Strong with multiple accounts, efficient tracking of performance, and turning data insights into actionable recommendations.
• Collaborative, open and supportive – sharing successes and working with internal teams to achieve the best outcomes.
• Consistently meets targets, thrives under pressure and continuously seeks ways to improve performance.
• Builds trust with stakeholders and provides consultative solutions that deliver real value.
• Language skills in French are a plus but not essential.

Salary range

£32 000 – £37 000 plus £7 500 OTE.

Benefits

• Competitive compensation package.
• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two paid volunteering days a year, with holiday buy schemes.
• Contributory stakeholder pension.
• Life assurance at 4 × your basic salary to a spouse, family member or nominated person.
• Paid leave for maternity, paternity, adoption and fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access to discounts on travel, electronics, fashion, gym memberships, cinema and more.
• Hybrid working, minimum 2 days in the office.

Equal Opportunity Employer

Rightmove is an equal opportunity employer and will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We are committed to building a diverse and inclusive workforce.